Forum is seeking a highly organized and experienced Senior Property Manager to oversee the management of a portfolio of commercial properties and lands in Western Canada, at various stages in the development cycle. The ideal candidate will have a strong background in managing daily property operations, tenant relations, maintenance coordination, as well as budgeting and management reporting. The Senior Property Manager, based in Edmonton, plays a crucial role in ensuring the smooth day-to-day functioning of our properties and contributing to overall tenant satisfaction.
TASKS
Property Operations
- Manage day-to-day operations of commercial properties and lands, including maintenance, repairs, as well as capital projects and improvements.
- Provide direction to and coordinate with maintenance staff, contractors, and vendors to ensure prompt resolution of issues and maintenance requests.
- Obtain supplier and contractor quotes and negotiate contracts.
- Review vendor performance and ensure quality services are delivered.
- Conduct regular site visits to identify potential maintenance needs and safety concerns.
- Implement preventive maintenance programs to extend the lifespan of assets and reduce operational costs.
- After hours availability, on a rotating basis, for site and tenant emergencies, coordinate services required to mitigate injury and damage.
- Manage the property handover process upon completion of new developments, transitioning assets from construction to operations in close collaboration with construction and easing teams.
- Manage the tenant turnover process, coordinating with leasing and construction teams to ensure smooth transitions as tenants vacate and new occupants take possession.
- Ensure compliance with local regulations, building codes, and safety standards.
Tenant Relations
- Serve as the primary point of contact for tenants, addressing their concerns, inquiries, and requests in a timely and professional manner.
- Collaborate with property accounting to prepare tenant lease summaries.
- Review and approve documents and correspondence, including but not limited to tenant files, contact lists, and welcome packages to new tenants.
- Review and approve for distribution, tenant notices and general correspondence.
- Receive Deferred Rent, Rent Relief and Assignment requests; prepare commentary and recommendation for management.
Financial Management
- Prepare and manage property budgets, monitoring expenses,and ensuring financial objectives are met.
- Collaborate with accounting to prepare and review year end CAM reconciliations.
- Oversee preparation of purchase orders and approve property invoices.
- Responsible for rent collection, lease enforcement, and timely invoicing of tenants.
- Collaborate with accounting personnel to ensure accurate record-keeping for both property and tenant records.
- Prepare quarterly management reports, including revenue and expense variance analysis.
- Prepare mid-year reforecast reports for all properties, analyzing CAM rates to assist in budget preparation and cost management.
- Manage property tax accounts and internal documentation related to appeals and reporting requirements to municipalities.
- Review tenant sales reports and provide commentary to management.
WHAT WE ARE LOOKING FOR
- Post secondary certification in business administration, real estate management, or a related field (preferred).
- Valid class 5 driver’s license; position includes travel to sites within Alberta.
- 7+ years of proven experience in a Senior Property Manager role required; experience with retail properties is considered an asset.
- In-depth knowledge of property management principles, leasing practices, and landlord-tenant laws.
- Strong organizational skills, with the ability to prioritize effectively.
- Ability to adapt and thrive in an entrepreneurial environment, collaborating with colleagues to develop solutions to issues arising from both internal and external factors within a growing real estate portfolio
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with tenants, vendors, and team members.
- Proficient in property management software, experience with Spectra considered an asset.
- Detail-oriented with exceptional problem-solving and decision-making abilities.
- Familiarity with local building codes, safety regulations, and industry best practices.
HOW TO APPLY
We’re excited to learn more about you and your qualifications for this role. To apply, please submit your resume and a brief summary outlining relevant experience and qualifications to Sabrina Moss at sabrina@forumproperties.com.
We appreciate all applications, however only those selected for an interview will be contacted. Thank you for your interest in joining our team at Forum!
Disclaimer: This job posting outlines key responsibilities associated with the role; however, it is important to note that it may not encompass all duties required for the position. Additional tasks may be assigned as needed to meet the objectives of the role and the organization.
